Shipping Policy for SPOTLESS HAUS

Effective Date: July 19, 2026

1. Overview

SPOTLESS HAUS is a division of BOIPELO MULTI-CORP (PTY) LTD. We are dedicated to ensuring your handcrafted, organic body care products reach you in a timely and professional manner.

2. Shipping Timelines

• Delivery Estimates: All orders are processed and delivered within 2 to 5 business days.
• Processing Time: Please note that business days exclude weekends and South African public holidays.
• Transit Times: While we strive to meet the 2-5 business day delivery window, unforeseen courier delays may occasionally occur.

3. Shipping Methods and Costs

• Shipping costs are calculated at checkout based on the delivery destination.
• We reserve the right to select the most reliable courier services to ensure the safety and integrity of your products during transit.

4. Order Tracking

• Once your order has been dispatched from our facility, you will receive a confirmation email containing your tracking information.

5. Delivery Address

• It is the customer's responsibility to provide an accurate delivery address at the time of purchase.
• BOIPELO MULTI-CORP (PTY) LTD is not liable for delays or lost packages resulting from incorrect address information provided by the customer.

6. Contact Information

For all inquiries regarding your shipment, please contact:

Email: support@spotlesshaus.co.za

Managed by: BOIPELO MULTI-CORP (PTY) LTD